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403 error message when accessing Joomshaper Helix Template

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Written by: Alex Walker
Category: Helix Template
Hits: 348

When accessing the Joomshaper Helix Template in administrator and you get a 403 error message make sure you do the following:

Go to AdminTools > Configure WAF > Cloaking Tab > Allow site templates (make sure this is set to Yes and not No)

Save. The 403 error message should now disappear.

 

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